Bachelor degree in computer science with minimum 2 years of relevant experience.
A+ Hardware certification will be prioritized.
Key skills for technical support officer
Technical and analytical skills
Interpersonal and communication skills
Attention to detail
Ability to think logically
The ability to work well under pressure
Enthusiasm for continual learning
IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Some of the responsibilities includes but not limited to installing and configuring computer hardware operating systems and applications.
Installing and configuring computer hardware, software, systems, networks, printers, scanners, CCTV cameras, Dish TV receivers.
Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
Planning and undertaking scheduled maintenance upgrades.
Setting up accounts (windows, outlook, other software) for staff ensuring that they know how to log in solving password problems.
Investigating, diagnosing and solving software and hardware faults in printers, scanners, laptops, desktops, and CCTV cameras.
Talking to clients and computer users to determine the nature of any problems they encounter responding to breakdowns.
Repairing equipment and replacing parts (Printers, Scanners, CPU, etc.)
Managing stocks of equipment, consumables and other IT supplies.
Checking computer equipment for electrical safety
طریقه ارسال درخواستی
Interested candidates should submit their CVs in writing to Mr. Matiullah Anwari, Human Resource Manager (AGC) Main Office, Kabul Afghanistan or E-mail your CV and application letter to [email protected] For more information kindly contact Shahab Ahmad ROHIN 0784714908, 0780281554. Please clearly indicate the title of the position in the subject line of your emails and note that the application received after the closing date will not considered. Only short-Listed candidates whose application corresponds to the above criteria will be contacted for interview.